I have worked with numerous home service companies over the years. It can be difficult for me to see them struggle with marketing and customer service. There are so many small businesses that pay for services that are just a complete waste of money. This is why I decided to become the co-founder of a new company that focuses explicitly on the trades.
In June 2020, Office Gator was founded. We took our nearly 15 years of experience in digital marketing and customer service and used it as the backbone of Office Gator.
Office Gator is a complete office solution for companies that need a professional office to help support their home service business. We have two divisions at Office Gator, office, and marketing.
Phone Answering Service
The office department of Office Gator is responsible for providing phone answering services, bookkeeping, outbound calling, and appointment scheduling. Anyone can hire a phone answering service to handle their phone calls, but many answering companies stop there.
We take it a step further and will book service appointments directly into our clients scheduling software.
We currently work with Housecall Pro, Google Calendar, and Calendly. By doing so, we avoid the need for the business owner to call the customer back to schedule the appointment while creating a seamless customer experience.
Our customer service representatives will also make outbound calls on your behalf. Do you need someone to follow up on estimates or call customers to set up maintenance appointments? We can handle all that for any company in the home services industry.
Our other division is the marketing division, where we take our 15 years of online marketing experience to help out plumbers, electricians, roofers, home cleaning, HVAC companies, and related businesses.
At the heart of our marketing division is local SEO for home service companies. We have achieved some fantastic results over the years that have brought that experience to Office Gator. Whether it’s link building, content creation, content marketing, social media marketing, PPC, local SEO, or Yelp advertising and management we can handle it all for you.
If you would like to work with our team at Office Gator, please reach out and see what we can do for you.